Just for “face value,” not this doctor

I received a pretty interesting email this weekend regarding an online contact lens company that many of you have probably seen pop up on your Facebook feed (according to their email you will soon see them in mainstream media as well) they are called Hubble.  I found it interesting and I thought I would share with you my email (the sender’s name has been blacked out) because I need my patients to know and be aware of what these schemes are all about.  See the email below:

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A snippet from the email is shown below.  This is being completely transparent with you and how much these lenses could potentially cost you and how much we could make off selling them.  WE are, however, concentrated on the health of the eyes that have been entrusted to us–not making a buck here.

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At face value, one might look at this and say, “Wow that’s a cheaper lens,” not me! Immediately, I recognized the material, being that I have been prescribing contact lenses for 15+ years it rang a bell that I decided to dig a little deeper.  Check out the facts below (credit http://www.CooperVision.com):

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And then a simple Google search of “Vertex Contact Lenses” found:

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So, what is the deal here?  I’m not going to sit here and implicate but I am going to state facts.  It was well known and documented by doctors that private label contact lenses exist.  Many lenses are the same and relabeled due to negotiations from corporate buying groups and such.  The best thing to ever happen to contact lenses is UPP which stands for Universal Pricing Policy and most contact lens manufacturers are going toward that.  What UPP has done is bring everything to same price point and protect patients from getting unauthorized, uncertified contact lenses for the sake of saving a few dollars.  On the flip side, some of these online retailers are not obtaining their lenses from the manufacturer and you could be receiving rebranded, inaccurate contact lenses.  Contact lens manufacturers like Alcon are now providing a Gold Seal of Authenticity to assure you are receiving the correct lenses for an authorized source.

If you have questions, please feel free to reach out to us!

#SiennaEyeDoc

 

Be Weary of Positive Yelp Reviews about Gee Eye Care…..

…that you may be missing!  Did you know that we have “hidden” Yelp reviews???

We refuse to pay for reviews!  All our reviews are genuine.  Easily, if you see a business with a ton of reviews check and see if they have a link at their page like this!  If they don’t, they likely are paying Yelp to publish all their reviews–NOT US!

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Highly Recommend Dr. Gee Eye Care! — Dallas F.

Dr. Gee and his staff were extremely warm, inviting, and helpful! I would definitely recommend Dr. Gee for anyone looking for an Eye Doctor! Dr. Gee made me feel comfortable and helped me understand my eyes and the problems I had with my Astigmatism. Kenneth and Lilyan on his staff were extremely helpful and kind! A big THANK YOU to Dr. Gee and his staff! Looking forward to many years with the Dr. Gee Eye Care family!

Jul 10, 2015

Dr. Gee’s willingness to spend time with us and share. Treating and appreciating us like family.

Jul 17, 2015

The entire staff seems to care and they operate at the same level of commitment as Dr. Gee. Awesome!!!

Jul 16, 2015

Excellent care and staffing.

Jul 15, 2015

Dr. Gee took the time to explain everything to me and listen to me. He is an amazing optometrist — Joanna T.

Class Act Doctor & Practice — Paul E.

Dr Gee is a class act. He possesses all the attributes of a great doctor. He combines a friendly easy to talk to demeanor with the highest level of technical competencies. Perhaps his most impressive quality is the true dedication he provides his patients. He demands nothing less from his staff, who are all a true pleasure to deal with. The staff truly complements this fine practice. I challenge anyone to find a better eye care provider.

Jul 6, 2015

Excellent, excellent, excellent — Arnesta T.

I have been to highly recommended Drs. but I find Dr. Gee and his staff are the best I’ve seen in my 76 yrs.

Sep 15, 2014

The level of confidence Dr. Gee had when diagnosing my problem.  — Marc L.

Sep 14, 2014

Great experience — Marilyn N.

A very good informative visit.

Sep 14, 2014

The fact that there was no wait time and the staff was very professional and accommodating. — Rebeca A.

Sep 14, 2014

Always transparent….

Here’s a recent comment we received from a patient.  A long time patient.  Although it was not pushed to a public site, we decided to share it with you.  We share everything, the good, the bad, we are not perfect but we try.  In the end, we were able to learn as a team with this comment.  I thanked the patient for the feedback that will ultimately help us improve!

These lenses were actually warrantied because we were able to get them extended through our lab…

“I have always been very happy there but was disappointed that I was told that our lenses package was still covered under warranty and that they would be ordering new lenses since our sons were scratched. When I did not hear back after the appointment a couple of weeks later, I called and the office staff said sorry but I had just missed the warranty and if I would have come in a week earlier it would have applied. It was frustrating that it was previously verified that it was still under warranty and that I was told the lenses were ordered when they were not. I had to call to find out what had happened.I would have gladly come in a week earlier if I wasn’t told that they were still covered. The lack of communication and the wrong information given was very frustrating. I am not accustomed to this problem at this office, normally is is very well run which is the only reason for my complaint.”