Our Mission Statement is published publicly. In it we state “moral & ethical care,” this is what we have always stood for and why we believe we still exist.
These comments were brought to our attention and addressed directly (see the corresponding email) in an attempt expose what we believe is unfair because every encounter in our office is allowed to share their experience with us with our surveys. As you can see, most of our patients are not of the same thought but if you have a concern we ask that you bring it to our attention rather than using backchannels that don’t allow open conversation.
Thank you to one of our loyal patients that shared this information with us.