5-Star Reviews, “Perfect”…

Have you seen our reviews lately? 210 consistent 5-Star reviews? One might say that that is “perfect,” but hang on a minute. While it’s wild to think about the consistency of these reviews and it really makes you feel like you are doing something right–we are not perfect by any means.

Just a few things about our reviews. All of our reviews are organic. A simple invitation is sent out after a patient visits our office. There is no incentive nor even a mention of it when the patient is in the office. We are just trying to perform to the best of our abilities, not trying to earn a star or a rating, just taking care of patients, taking care of people.

It’s easy to let these reviews go to your head but we stay grounded here, trying to do our best for each person. Our services are not for everyone and we don’t try to be all things to all people. That said, if someone decides to provide us a positive review lauding our service, we graciously accept it and congratulate anyone mentioned or everyone that came into contact with that patient. The same goes for a less than stellar review, we re-evaluate the situation and try and do better. We welcome the feedback.

We are here to humbly serve. Make no mistake about it….despite the reviews…we are not perfect.

#SiennaEyeDoc

I was wrong, I’m sorry…

…I don’t ‘sponsor,’ I ‘support’

If I was ever wrong, then I stand corrected especially now. If I ever said that I ‘sponsored’ an event—I was wrong, evidently. My efforts in the community are to ‘support,’ events, organizations, individuals, in anything I put pen to check.

I want to make it very clear that the efforts that I contribute to are because I believe in them and what they stand for, NOT for marketing/advertising. As a matter of fact we have a hashtag (#CommunityMatters) in the office and that’s what it is all about.

As a business person it’s a fine line on how this is viewed, both by myself and by the public. Those that are out there working hard to get sponsorship money from other establishments may take heed of this, for me it is not about ROI (return on investment) but merely just giving back. You know it’s not always about business. I have to make the right decisions based on financials but I budget for the major schools in our community and it’s usually flexible but the thought, “what am I going to get out of this?” rarely ever crosses my mind.  Rather, whether it fits in the budget, who is asking (whether a patient or just a cold call) and of course value (how is the money going to be used) all are considered more heavily.

I opened the office in 2007 and also dropped a stake in the ground in Waters Lake of Sienna Plantation to build a home. I wanted a place to call home, not just a house. I wanted to be a part of the community. As a result, I’ve been around to see two elementary schools develop, a high school and soon to be another middle school. I’ve supported all of them and intend to do the same for the up and coming. I remember when Ridge Point, in its infancy came to ask for assistance with their band and athletics programs. I’m honored that I was asked and even more honored to be able to participate. I am honored that many have remembered that and continue to give me the opportunity. Fast forward to 2017, 10 years later, we were fortunate enough to be able to move the office to an updated and larger location. One thing for sure, #CommunityMatters is even more important and I will not back down from supporting community efforts.

So, while I’ve probably been using the incorrect word all these years, I stand corrected, the intent has ALWAYS been to support the community that I live and am a part of.

 

#SiennaEyeDoc

Lash extensions…tanning salons…

I decided I would start 2017 off with a blog post on lash extensions only because in 2016 not a week went by without someone asking me about them.  I have decided to share publicly what I have been sharing in the examination room to make everyone aware.  First off, I am not one to judge, vanity or not, this post is about; 1. the question that everyone has been asking (some may be afraid to ask) and 2. my responsibility as an eye care provider to protect and maintain ocular health.  With that, let’s get this started.

I predict that lash extensions are going to be the latest fad, much like tanning salons, to disappear over the next 3-4 years.  I have seen the improvements made over the years, we even have one next door to us at the existing office, they look more natural, they are very becoming on most people and the adhesive being used is better than ever before.  However, I have difficulty believing, mainly because I have seen it first hand, that the adhesive is coming off before a reapplication (or a fill) is being performed.  As with anything that builds up over time this is not healthy.  Once again, my job & responsibility is to make sure that the lashes are healthy after all is said and done and that you don’t look back in 5 years and say, “why did I ever do that, now I don’t have any lashes at all?”  What I have come to see is that the adhesive (which again is very gentle & the reason why you have to go in every 6 weeks to keep up with these extensions) is not being removed prior to reapplying new extensions, which may cause you to lose your natural lashes.  I have had discussions with all the surrounding lash studios about this.  They have a responsibility to inspect that prior to reapplying a new “fill.”

I suggest that, for the health of your natural lashes, that a gentle procedure that I have been providing for the past 3 years called BlephEx be performed periodically to clean the lashes from the adhesive.  This treatment takes about 10 minutes in the chair, you can drive home and the sensation is merely a tickle to the eyelids/eyelashes.  You come away with clean lashes and lids, not like the ones pictured below, and this helps to maintain the health and integrity of them.  Finally, there is a pharmaceutical agent available called Latisse that helps lashes grown longer and fuller.  This also an option for most.

If you have questions, feel free to contact me at DrGee@GeeEyeCare.com or comment below.  Happy New Year!

Dr. Gee

 

Be Weary of Positive Yelp Reviews about Gee Eye Care…..

…that you may be missing!  Did you know that we have “hidden” Yelp reviews???

We refuse to pay for reviews!  All our reviews are genuine.  Easily, if you see a business with a ton of reviews check and see if they have a link at their page like this!  If they don’t, they likely are paying Yelp to publish all their reviews–NOT US!

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Highly Recommend Dr. Gee Eye Care! — Dallas F.

Dr. Gee and his staff were extremely warm, inviting, and helpful! I would definitely recommend Dr. Gee for anyone looking for an Eye Doctor! Dr. Gee made me feel comfortable and helped me understand my eyes and the problems I had with my Astigmatism. Kenneth and Lilyan on his staff were extremely helpful and kind! A big THANK YOU to Dr. Gee and his staff! Looking forward to many years with the Dr. Gee Eye Care family!

Jul 10, 2015

Dr. Gee’s willingness to spend time with us and share. Treating and appreciating us like family.

Jul 17, 2015

The entire staff seems to care and they operate at the same level of commitment as Dr. Gee. Awesome!!!

Jul 16, 2015

Excellent care and staffing.

Jul 15, 2015

Dr. Gee took the time to explain everything to me and listen to me. He is an amazing optometrist — Joanna T.

Class Act Doctor & Practice — Paul E.

Dr Gee is a class act. He possesses all the attributes of a great doctor. He combines a friendly easy to talk to demeanor with the highest level of technical competencies. Perhaps his most impressive quality is the true dedication he provides his patients. He demands nothing less from his staff, who are all a true pleasure to deal with. The staff truly complements this fine practice. I challenge anyone to find a better eye care provider.

Jul 6, 2015

Gee Eye Care is Awesome-Sauce — Brionne R.

I moved to another city but traveled back to Gee Eye Care so that Dr. Gee could take care of me. He is very personable and professional. And it ALWAYS smells good in his facility!

Dec 1, 2014

Excellent, excellent, excellent — Arnesta T.

I have been to highly recommended Drs. but I find Dr. Gee and his staff are the best I’ve seen in my 76 yrs.

Sep 15, 2014

The level of confidence Dr. Gee had when diagnosing my problem.  — Marc L.

Sep 14, 2014

Great experience — Marilyn N.

A very good informative visit.

Sep 14, 2014

The fact that there was no wait time and the staff was very professional and accommodating. — Rebeca A.

Sep 14, 2014